Warranty

Our Product Warranty

Furniture Weight Limits

  • Individual dining chair: the maximum weight limit is 300 lbs./136 kg.
  • Individual bar chair: the maximum weight limit is 300 lbs./136 kg.
  • Individual chaise lounge: the maximum weight limit is 300 lbs./136 kg. Two person swing or glider: the maximum combined weight limit is 600 lbs./272 kg (300lbs./136 kg per individual).

Frame Finish

On frames manufactured for commercial use, Plantation Prestige Commercial Furniture extends a 3 year limited warranty to the original end use purchaser as a sign of our dedication to the highest possible quality standards. The frame finish is warranted for 1 year. The warranty is non-transferable and is designed to cover the furniture under normal commercial utilization. This warranty is void if the furniture has been abused, inadequately maintained, or altered in any way. The warranty also becomes void in the event the furniture has been damaged by acts of nature, calamity and/or misuse.

Cushions, Umbrellas, and Alternative Tops

Plantation Prestige Commercial Furniture extends a 1 year limited warranty to the original end use purchaser as a sign of our dedication to the highest possible quality standards. This warranty is non-transferable and is designed to cover the construction of the cushion, umbrella or alternative top under normal commercial use. This warranty is void if the cushion, umbrella or alternative top has been abused, inadequately maintained or altered in any way. The warranty also becomes void in the event the cushion, umbrella, or alternative top has been damaged by acts of nature, calamity and/or misuse. This warranty does not apply to fading or discoloration of the fabrics.

If the product is proven to be factory defective, as covered by the warranty, Plantation Prestige Commercial Furniture will repair or replace it at the factory’s discretion. In the event that the product has been discontinued, Plantation Prestige Commercial Furniture may replace the product with a similar item. This service will be performed at the manufacturing plant. All shipping, delivery and packaging costs are the sole responsibility of the owner of the furniture.

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Contact Us

To find out how you can become a Plantation Prestige authorized dealer, or to obtain a copy of the Plantation Prestige Warranty Form, please contact our customer service department by phone or email at the contact information below.

More Info

Address: Plantation Prestige Commercial Furniture
800 Corporate Parkway Suite 108
Birmingham, AL 35242
Phone: (205) 593-4978
Business Hours: Monday – Friday: 9AM - 5PM C.S.T.

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